The term ‘Social Commerce’ was coined in 2005 by the Facebook crew. Although it’s been an on / off again topic, the changing consumer...

As a digital and marketing professional, I come up with new buzzwords or adopt industry buzzwords day in and day out. Is the way we have...

How can Customer Experience Transformation bridge the gap between perception and real delivery.

The winners in a post-COVID19 era will be determined by those who can successfully build meaningful 1:1 relationships with their customers.

During COVID-19, our reliance on digital services and solutions has been at all-time height, and I can’t see that fading out anytime soon.

Everyone is a potential creator today, right? Boredom, a lot of free time at home, has increased creativity and the willingness to create.